At Jyotsu Enterprise, we aim to deliver your orders safely and efficiently while ensuring a smooth experience from order to delivery.
Shipping Partners
We ship orders through trusted logistics partners such as Blue Dart, Shiprocket, and other reputed courier services to ensure reliable delivery across locations.
Processing & Delivery Time
- Orders are typically processed and shipped within 4–5 working days.
- Delivery timelines may vary depending on:
- Order quantity
- Level of customization
- Delivery location
Please note that all delivery timelines mentioned on our website, emails, or any other communication channels are estimates only and should not be considered as guaranteed delivery commitments.
Order Tracking & Notifications
Once your order is shipped, you will receive a shipping confirmation via email and/or SMS, along with tracking details to monitor your delivery status.
Delays, Damage & Liability
While we work with reliable courier partners, Jyotsu Enterprise:
- Is not liable for delays caused by courier companies or unforeseen circumstances
- Is not responsible for loss or damage occurring during transit once the order has been handed over to the shipping carrier
We recommend checking the package at the time of delivery and reporting any visible damage immediately to the courier partner.
Returns & Custom Orders
As all our products are customized and made-to-order, we do not accept returns or exchanges once the order is confirmed and processed.
However, every product undergoes a strict quality check before dispatch. In the event of any manufacturing defect or issue on our part, we will assist with a resolution in accordance with our Replacement Policy.
Need Assistance?
If you have any questions regarding your shipment or delivery, feel free to reach out to our support team — we’re here to help.